Proviso

Netcool/Proviso® provides a complete view of service quality and usage for both operations and customers, enabling them to proactively avoid, detect and rapidly resolve problems. Informative, on-demand reports help operations and engineering to improve service quality and reduce operating costs. Netcool/Proviso’s flexibility and scalability are proven in service provider deployments, particularly in next generation IP network and OSS consolidation projects, enabling service providers to provide value-added reports to their customers.

Netcool/Proviso's consolidated, service-centric reports of network resource, server and application performance show the business and service impact of problems, while making it easy to drill-down to individual resources and service paths for troubleshooting. On-demand detailed trend reports, second-by-second realtime monitoring, and proactive forecast reports provide the context needed to make informed decisions quickly.

Designed for change and growth, Netcool/Proviso rapidly supports new services like VoIP and MPLS VPNs, and even automates keeping up with daily network and customer changes to ensure data collection and report accuracy.

Netcool/Proviso's scalable architecture delivers these key benefits:

• Improved Customer Satisfaction
  • Reports are fast and real-time, speeding problem resolution
  • Customer-facing reports are secure, attractive, and offer added value
• Minimized OPEX
  • Proven future-proof against QoS, VoIP and growth
  • Data and policies are centralized for easier management, OSS integration and automation
  • Change management automates add/delete/change, failover, re-index
• Minimized CAPEX
  • Data collectors are distributed, lightweight and deployed as you grow.
  • Calculations are performed continuously(vs. batch or run-time), smoothing utilization so hardware is more fully utilized, Oracle licenses are minimized.
  • Resource growth (such as QoS) scales linearly, lowering hardware costs significantly.
  • Longer data retention (for better capacity planning and troubleshooting) doesn’t degrade system performance.

Netcool/Proviso is extensible to provide out-of-the-box monitoring and reporting for additional domains. Dozens of modules are available for leading technologies like MPLS, QoS and VoIP, leading vendors like Alcatel, Cisco, Huawei, Juniper Networks and Nortel, and network, system and application monitoring.

Netcool/Proviso integrates with other Tivoli solutions including Netcool/Omnibus as part of a complete service management solution